Gram: Superior - Eco - Gram Plus, Twin, Midi, Euro, Gastro and Baker line: 3 year full warranty on parts, travel costs and hours. 5 years on parts.
Gram Compact, Process, Standard Plus and CF: 2 year full warranty on parts, travel costs and hours.
Gram Marine and export: 2 year parts only warranty.
Hoshizaki and Snowflake: 2-year full warranty on parts, call-out costs and hours.
Warranty on applied Spareparts is 6 months.
Not covered by warranty.
Work or adjustments without prior approval or not on behalf of Hoshizaki, or the consequences thereof. Rate working hours and call-out fee to service partners in excess of amounts set by Hoshizaki. Core sensor, lamps and door seals (also hours and front row in relation to this) Wear sensitive parts such as door seals and calcification of parts. Parts supplied by third parties under warranty unless prior written agreement. Refrigerant price higher than 20% of the average purchase value applicable at that time. Work on or control with regard to remote installations. Refrigerant consumed beyond content on Hoshizaki equipment. More call-out costs than necessary per disruption. Hours of work in excess of reasonably necessary to perform task. Hours of mandatory safety instructions for the account of the customer. Costs of moving equipment to a location where work can / may be carried out. Working hours for gaining access to the execution of the technical activities, such as expanding the Hoshizaki product. Security costs at work location where this is requested by the customer. Faults as a result of overdue maintenance. Failure as a result of lack of demonstrable maintenance from year 1 after invoice date.
Easy to order, good delivery
Happy returning customer. Ordering is streamlined, all billing etc. - fully automated. Reasonably priced shipping.
Good customer service 👍🏻